on 08-01-2023 20:46. The master socket normally belongs to the phone line provider and in theory can't be moved. Options. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. Firstly unplug the damaged connector from the socket and unscrew the two retaining screws holding the front onto the pattress, you will see that there are. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. 23 February 2015 at 11:40AM edited 4 March 2015 at 6:37PM. Sometimes there is no wall box, just a trailing cable. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. However it doesn't work at all. Other broadband queries. Get the Hub ready by connecting the wires. Does the Virgin Media master socket need a power supply? [Deleted User] Posts: 409. Removing The Front Of Master Socket Broadban Bt Community. How To Connect Old Bt Master New Virgin Nte5 Avforums. I'm going to be getting virgin media installed in the near future and am currently undergoing a fair bit of building work in my house so want to take the opportunity to have the new internal sockets fitted in the best possible location for myself, rather than wherever is easiest for the engineer. If the property has Virgin Media cabled up, it would only mean you need the Virgin services installed or connected to your property. Other sockets are likely for extension landline phones. We moved the hub upstairs to obtain better coverage but this means it is nowhere near the base unit for our phone. The new fibre phone line is designed to work with the same phones as the old copper line. . Volt. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. So if you are serviced by Virgin Media or another provider, one option is to switch providers from Virgin Media to another provider or visa versa. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. . Aug 8, 2019. 8 March 2011 at 8:29AM. BT Drop Wire > Junction box >Master Socket. Estonia and the Netherlands have already switched. This can sometimes be improved by installing a small device. 03707644) at Media House, Bartley Wood Business Park, Hook, Hampshire RG27 9UP (“Virgin Media”) by West One Technology Limited (registered no. The answer is yes. But my brother had this done and he said they run a completely separate line in, presumably off the fibre. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. Put the cable in place and tighten the tie (see diagram below). Community home. Recently, following reporting a phone fault, I was forcibly switched over to the new standard for hub-based telephony (27AC). Forum; Apps. It has two outputs on the left of the wall box. I recently purchased my first home and have been taking a look at the VM cabling to the property. Bare in mind that if you have to call out a BT engineer to fix this, you will probably be charged an extortionate callout fee to do so. The main electrical difference between the Hub's RJ11 telephone socket and the Openreach style analogue master telephone socket is the analogue phone sockets have a good quality 1. Pairing in AP mode and EZ Pair (on the bulbs - no option on the plugs) Turning off smart Wi-Fi/Channel Optimisation. Please don’t plug the adapter into the yellow ports, these are only for ethernet (RJ45) connections. Unplug the telephone from the telephone wall socket. The phone base station is currently plugged into a Virgin wall socket downstairs beside the TV connection. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. The cable could be hidden within, or behind, furniture. There are three cables at the back of the router. So I now have 100Mbps broadband and phone over broadband. 7) Test. A BT master socket. Virgin Fibre Areas only. The house I moved to had VM, it has be. Zyxel 1800Mbps Pass-Thru Powerline Adapter 2-port Gigabit Ethernet 2-Pack. This is the point where Openreach's responsibility for the line ends, and your. Green/White – White/Green. 2. We have the quickstart pack but sadly cannot get broadband set up and working. Andrew Ferguson, andrew@thinkbroadband. 6%, while Virgin Media was only slightly behind with 65. Check Details Wiring diagram for bt openreach master socket 5c 23/03/17 - 01:22 #2. Ultrafast Broadband. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. We would like to show you a description here but the site won’t allow us. Quickstart is the quickest and easiest way to setup our services. 23/03/17 - 01:22 #2. 27-07-2020 07:02 AM. Hi, this video is a very quick example of how to wire up a nte5 master socket as found in the UK on BT and Virgin media telephone lines. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. Could wire the cable to the internal connection within the socket. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. Re: Using existing Bt sockets with virgin. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. This example has the BT Piper logo in the top left corner. (Wasn’t told of the switchover and only found - 5443370. VeryMe Rewards. Please try the above first and come back to us if you still have no working line so we can carry out further diagnostics for you and arrange and engineer if necessary. . We have a virgin media wall socket. 1 out of 5 stars 99 ratingsI have just done a little test with a 3. Remove the front lower cover from the BT socket, note which wires connect to which terminals and then disconnect the wires from the cover. Power up your router and wait for an indication that it’s online. If your master socket has two sockets, like this: You must always plug your Hub into the broadband connection on your master socket. A third lead from the back of the router. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin. You can't (well shouldn't) touch anything past the text socket on the master sockets of either BT or cable sockets. So long as the cable from the wall isn't damaged while changing them over, you can simply swap the existing (I'm guessing block style) one. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. Thanks for your post on our Community Forums and a very warm welcome to you @rhsfuller. However, rather than the piping then entering. Solved: OK So our phone is moving to VOIP in May and I have a few questions --- 1 What codec is used for VM VOIP (will call quality be - 5261506. Our main phone connection is downstairs near to the original location of our hub. Your telephone service from any of the UK Service Providers, other than Virgin. Kind regards Jodi. 26 August 2018 Can I move my own BT or Virgin Media master socket? A BT master socket. Forum Member. Switching from Virgin Media (Reusing Master socket) I have recently moved home and decided to stick with BT. To get my other existing phone points to work do I just have to run a cable from my virgin master socket to the. We would like to show you a description here but the site won’t allow us. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. Step 3. socket. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. Faceplates after second visit. There is normally a provision to extend from them, in a way that the extensions can be disconnected for testing. Call the Pre-installation and delivery team on 0800 052 1734 see if they can help - 5088726Hi, I've been trying and failing to book an engineer to come out and move the master socket from my living room and into my office at home. The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. 100. on 27-10-2022 09:24. Thanks for your first post and welcome to our community. 4. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now. Hi all, Trying to help my mum over phone sort this out as much as I can to try and avoid a £150 BT call out charge. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. There are only two cables connected to the master socket. We would like to show you a description here but the site won’t allow us. Options. on 03-02-2023 12:54. Thanks for your post on our Community Forums and a very warm welcome to you @rhsfuller. Virgin Media; My Virgin Media;. The answer is yes. See where this Helpful Answer was posted. My VM Router is is my office adjacent to hall. 5mm jack audio socket on the back of the V6 to the DAB input on my amplifier (as it was spare) and it sounds absolutely fine and a comparable level with the other inputs on my amplifier from the other (line level) sources so it would appear the V6. I have only got one rectangular shaped white socket (Shown as below) but it seems old. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. 17 Apr 2018. The VM's cable for the wall is also male, Hahaha. Virgin Media FTTP. GPO Plan 4 socket and plug. Virgin Media Prep House Rewiring Fix Community Forum. He will drill through into the lounge and connect an internal access point to the brown box on. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. 9ft Cat7 High Speed 10Gbps RJ45 Cat 7 Networking Ethernet Cable with STP. 04-11-2022 15:05 - edited 04-11-2022 15:17. We would like to show you a description here but the site won’t allow us. You can buy a standard 5C MS and just swap the faceplate, which would allow you to plug a micro filter and router into your extension socket again. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. Virgin Phone Switchover. Unfortunately we don't use the Openreach master sockets as they are BT only. 4Ghz. LincolnVoda. The tech joined the Broadband/TV cable but was unable to jo. At least 30Mbps download speeds in every room or £100 one-off credit. (Wasn’t told of the switchover and only found - 5443370. )In this video, I am showing the sta. I don't longer work there. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). On unscrewing the master socket to check the wiring I noticed one of the wires was adrift, the set up is as follows :-2 terminal blocks:-terminal 1 = blankFind your master phone socket 8 Unplug everything from your master phone socket 10 Plug in your Sky Hub 12 Fit microfilters around your home 14 Connect PC (Windows 8) 16. When I switched to my new provider, a BT engineer came out, since everything was required to be re-connected, I was given the choice to put the master phone socket wherever I wanted. So in steps, it's: 1. Thanks for your post and a big welcome to the Community. You'll also need to make sure that the right materials are gathered. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. 29-12-2022 20:58 - edited 29-12-2022 21:00. Plug the phone cable into the microfilter's phone socket. I guess Openreach have just left the old unused analogue phone connection in situ hence the 50V. Mobile Your Account. Thank you. All the cabling is the property of Virgin Media and must not be touched. Do VM supply this and can I be provided with one. No vm wall socket. 0 Ratings Reply. . It explains the differences between the old NTE 5A m. Admittedly these will make more sense if you already have a basic. If losing a few Mbps isn’t an issue for you then of course that’s fine. Jan 4, 2010. Unplug the telephone from the telephone wall socket. Josh235. Most people do, and besides you can pick one up for under £10 and that will allow 999 calls the same as the kit virgin provide. TP-Link TL-WPA4220T KIT 2-Port Powerline Adapter WiFi Starter Kit (Recommended) FAQ. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. At the moment I have ADSL from BT and by the end of this year I will have infinity. Solved: I have one phone socket in my bedroom that no longer works. There are three cables at the back of the router. While ordering I asked how it would be handled, they said they'd use the existing BT copper. Hi, this video is an introduction to the new NTE5C master socket and MK4 VDSL faceplate by BT Openreach. Remove the extension cabling connectors from the VM phone adapter in the back of the hub. hi, i am a new virgin media customer, ny broadband and tv have bothe been activated today, but my landline has not. Browse Virgin Media Virgin Media Community. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. The BT sockets and Virgin Sockets will be same spec, they have to be for UK regs. No, you can keep using the same phone you’ve always used. Brown/White – White/Brown. Unplug the phone and check another phone directly into the main socket ensuring this is. It is a master telephone socket which has two connectors: A and B. We would like to show you a description here but the site won’t allow us. There will be two distinct input lines coming from each end of the socket. We all know and love the internet and TV services that can enter our. The main electrical difference between the Hub's RJ11 telephone socket and the Openreach style analogue master telephone socket is the analogue phone sockets have a good quality 1. You then have a set of sockets within your house that you can wire in parallel to your cable socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. Engineer used 'spare pair' of blue cables for 'new' BT line. Remove all other equipment connected to telephone sockets. Switching from Virgin Media to Vodafone. Virgin Mobile. Entertain me; Broadband DealsStream from Virgin Media. Virgin’s hub based lines are 21CV, but the calls are not routed through the internet currently. . 3608228) at 153 Brooker Road, Waltham Abbey, Essex En9 1JH (“West One”) (together “we”, “us. This only affects landlines. Reply. We will certainly investigate this matter for you. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. What type of cable does Virgin Media use? SSL Coax. Browse Virgin Media Virgin Media Community. Web hi, this video is a very quick example of how to wire up a nte5 master socket as found in the uk on bt and virgin media telephone lines. 1 ACCEPTED SOLUTION. This only affects landlines. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. Hi, Same problem here. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT. Winner: Tie. In response to Jonny-M. Perhaps your master socket isn’t centrally located in your home, so some of your rooms are out of range of the Hub; or maybe you have an office at the end of your garden and your signal needs a boost to reach it. I would. The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. How long will the QuickStart installation take me? WiFi Hub - 30 mins. i had a look in my master socket just incase its the wiring my end and i have 4 wires in there, there is 2 orange and white and 2 blue and white, i have the orange and white wires on the a and b terminals,We would like to show you a description here but the site won’t allow us. The problem is the Hub is in my Study and the - 4964746. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. The VM adapter connects as per image below (though your adapter may well be white in colour, not black). The - 3982847 - 4. #3. Open the Master Socket up. Bargain Hunter says:. He/she can do whatever the heck they want with the old BT cabling including the master socket and even stuff on the outside of the house - it's none of anybodies business! The only issue will be if you try and get it reconnected at a later date, the full reconnection fee will apply. We would like to show you a description here but the site won’t allow us. Hub 3 in modem mode was Solid Red light and. Virgin Media Quickstart set up. Thank you again. Regards, Steven_L. A Virgin Ceramic Titanium Dioxide Nf Membrane With Pore Size Of 0 9 Scientific Diagram. . How to install a microfilter. I've tried a different phone in the master socket but still the problem is there. There is a master socket in the hallway, but this is not connected (the wires are pinned to the wall outside but not fed through the wall). Although these packages can be rather pricey, they are usually much more cost effective than buying each. Is it necessary to plug the cable to socket for having wifi, if so what can I. The video shows the best practice for termina. Registration is fast, simple and absolutely free so please join our community today. Oct 10, 2019. on 25-09-2022 15:41. TV box - 15 mins. Re: Virgin Media Master Socket. Specification wise, it's near identical with current levels with future proofing for frequencies that may be used in the future at some point. I am going to cancel. #2. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. Standard sockets were introduced, as part of the 'New Plan' wiring policy, to allow customers to easily purchase their own telephones, as required by Oftel, the phone regulator. This is usually marked as Line 1. . The phone line socket it’s in now is one we had when we moved ages ago yet the one in the other room used to be the main one and always works prior and when I went to check everything the other day the tv/bb socket is all ok but the phone socket is dead and no idea why as when it was moved I stressed to the engineer I wanted to make. A third lead from the back of the router. I have had a Virgin media landline since 1998, with two sockets installed by Virgin media for connected phones in different rooms. Therefore I'm trying to make sure it isn't something simple internally. #1 Hi All I’m new here. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Tenda PH6 AV1000 Passthrough Powerline Adapter Kit with 1 x Gigabit Port. It is really quite simple. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and. 29/07/15 - 16:50 #1. This is the easy part, just follow the steps below: Step 1. The box and cables may have been removed by the previous occupiers. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Up to 3 WiFi Pods if needed. The PC had no signal. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. Finally got through, explained that since supposedly switching over from my old phone provider on Monday the phone hasn't worked. Source: herbalic79. Options. At present most people probably still have one of BT’s older designs, which was a characterless cream coloured box with a removable bottom faceplate and. If the property has Virgin Media cabled up, it would only mean you need the Virgin. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Openreach cannot legally use any Virgin Media infrastructure, that includes any lines to a property. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. Hi, I had to have a tech visit yesterday to reconnect our services after contractors installing fibre for Openreach excavated to hear out Virgin connection in the pavement; and cut through our telephone and Broadband cable in the pavement. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). Virgin Telephone Master Socket Wiring Diagram is a must-know for any homeowner or business owner looking to set up a new telephone system. on 23-12-2022 10:31. None of the numbers line up correctly to the sockets!It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. Any other sockets that currently work will still do so. Ordering And Installation Of Broadband Thinkbroadband. On the back of the master socket it has be numbers 1-6, but there are only 4 connectors. on 03-08-2020 18:05. Phone. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I want infinity to be placed in my loft that is current. Plug the telephone lead into the. VM will usually only supply a Quickstart to a property that had VM previously. Manage Your Account. Now got a replacement cable and working . Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. To progress with your broadband switch from Vodafone to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. How can I connect the cable from the FILTERED part of the master socket as I do not want to use a filter at the new point? I want to use a basic IJ11 modular socket for the new router point. Connect the Hub’s power cable with the blue tab. Virgin Media also often bundles its cable broadband packages with TV and phone services. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. Plug the cables into the hub. Options. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin cable) and a new master socket installed. " The hub is upstairs as previously said. Anything beyond the socket where the external line comes in can be removed. We would like to show you a description here but the site won’t allow us. . #2. 0 RatingsHow the internet works: submarine fiber, brains in jars, and coaxial [diagram] wiring diagram for virgin media Virgin media wall socket wiring diagram. If you have a landline phone from Virgin it is possible to extend that to other rooms, either with copper connection or off the hub which they are moving. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Answered! Go to Answer. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. VM BB TV Landline. 3. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Dial 17070, then following the prompts. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. We would like to show you a description here but the site won’t allow us. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. You would need to plug the main handset into the hub for the services to work, and may benefit from a relocation of the hub, or possibly an engineer visit to run a cable from the hub to the main handset. No Virgin Media have their own network which is separate to Openreach`s. 0 Kudos. Solved Remove Un Phone Line Just. When it comes to the phone I'm confused as to what cable they'll use. Other companies had wall sockets with broadband and ethernet, but Virgin media has only broadband one. Virgin Media. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. Vonage 2nd line. Which is fine. Hi, I have a Virgin Media wall socket, it's the white box in Picture 1. Hi all! I’ve just moved in to my new house and the cable from my inside master socket isn’t connected in the outside box there is just two - 5199081 We would like to show you a description here but the site won’t allow us. I've just ordered Virgin Media cable broadband and phone. However, if you'd like we can send out a technician to perform this work for you but there would be a £25 call out fee. 23/11/12 - 23:50 #14. Source:When I moved into my house I removed the master socket for replastering and probably lost it (or thrown it away). They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. [ re: swervinc] [ link to this post] Virgin Medias phone network is totally separate from the Openreach network, so the two are. I think the best way round your problem (if it's an external wall) would be to drill back through the wall where the phone line comes in behind the faceplate join a new cable onto the back of the faceplate and then run the new cable round to where you want a new socket and drill back into the house and fit a new box. My new provider is 5G so I didn’t need any of the existing connectors etc. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. 2. All you need to do is contact Virgin Media and explain what the issue is. Business, Economics, and Finance. #2. This must be done at the time the line is changed over. Disconnect the incoming 'Openreach' wires that lead to Terminals A and B. Your wiring is then disconnected from the network, and can cause no mischief. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. The top “capped” one is marked FM & has been disused since cable went digital. If it does not, then the problem lies outside your house and is not your responsibility. 1. Hello AdamT23, thank you for reaching out on our help forum about this issue. All the sockets are put in for you if they do not exist already e. The isolator has a terminator cap (marked below) fitted to the open end. Account - Cable. A Master Socket represents the first / main point inside your home or office for connecting to Openreach’s outside copper cable, which makes it the best socket for connecting with your broadband router.